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Atari Gravitar Recharged Pro 2 Player Arcade Cabinet, angled side view showing cabinet side art, control panel, and screen.

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet by Alan-1

by Alan-1
$5,999.00

🚚 Free shipping

🏛️ No sales tax (except Wyoming)

💲 Best Price (Price match guarantee)

✅ 3 Months Manufacturer Warranty

↩️ Available Returns

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The Atari Gravitar Recharged Pro 2 Player Arcade Cabinet by Alan-1, where a 44-year-old cult classic meets a fully connected modern arcade platform.

This is not an emulator box or a multicade. It is a brand-new, genuinely licensed Atari arcade game, built in the USA to commercial grade, with the complete game, the complete Major League eSports tournament layer, and an authentic gravity-based experience that exists nowhere else on an arcade floor today.

Designed for arcade operators, bar arcades, family entertainment centers, and serious home game room buyers who demand the real thing, Gravitar Recharged Pro gives your location something no competitor can put next to it. Gravitar has not been in arcades since 1982. It is back now, and it brings players back too.

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet, promotional poster artwork with the game logo and a mechanical spider boss.

Pro vs Pro+: Which Gravitar Recharged Suits Your Floor

Gravitar Recharged comes in two configurations, and only four things separate them. All four are on the Pro+.

Feature Pro Pro+
Physical effects Wind while thrusting Wind, two rumble motors, cabinet knocker
RGB LED T-Molding No Yes
Cup Holders No Installed
Art Package PRO Art Package by Alejandro Radio PRO+ Art Package by Alejandro Radio

Any feature not listed above is identical on both models, including the game itself, the display, the controls, the cabinet and footprint, and the free MLeS connectivity.

 

About Alan-1

Alan-1 has been engineering licensed commercial arcade machines since 2017, operating out of Tooele, Utah. Every cabinet is designed and built in the USA to meet the daily demands of high-traffic commercial environments, using heavy-gauge steel frames, tempered glass, and precision-sourced components.

alan 1 logo

Alan-1 holds official licences from Atari to bring the Recharged series into arcades, and backs the entire range with its in-house Video Arcade System platform so every machine on a route shares compatible hardware. Owning an Alan-1 cabinet means owning the real arcade release, not a home adaptation.

Gravity Is the Enemy, and That Is the Point

Gravitar first appeared in arcades in 1982, built on Atari's vector hardware. It shared DNA with Asteroids but was widely considered harder, because players fought enemies and gravity simultaneously. It saw almost no console ports and no sequel for four decades.

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet, gameplay screen with starfighter, laser, reactor boss, leaderboard.

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet, starfighter explosion near planet turrets, beacon HUD, leaderboard.

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet, solar system map with sun, orbiting planets, and Black Eye Galaxy caption.

You pilot a starfighter through a named solar system, choose which orbiting planet to visit, and complete a unique objective on each one: destroy a set number of enemies, activate beacons, or collect enemy intelligence. 

Completing a full system means destroying the reactor planet. Fuel canisters must be collected throughout, because gravity pulls at the ship the whole time, and a ship that runs dry is a ship that falls.

Alan-1 rebalanced the difficulty so the game is a genuine challenge without the punishing wall that frustrated players on the original. Physics, shields, gravity, and shot mechanics were all adjusted. This is the version that keeps players in the seat and coming back for another credit.

Tethered Two-Player Co-op, a Mechanic Rare in Modern Arcades

Two players play simultaneously rather than taking turns, using a tethered-ship mechanic drawn from Atari's 1980 Space Duel. The two ships are physically linked on screen. If one player thrusts in one direction, the tether pulls on the other ship. Co-ordination is required. Going opposite directions works against both players.

This creates a social dynamic that most arcade games do not offer. Turn-based two-player means one person watches while the other plays. The tethered mechanic means both players are actively engaged, laughing, arguing, and figuring out a shared strategy every moment the game is running.

For operators, that engagement translates directly into time-on-machine and repeat plays. A cabinet that generates conversation on the floor generates revenue.

Arcade-Exclusive Enhancements Built for Commercial Play

Alan-1 added a set of features that do not exist in the console release. Restored vector outlines bring back the visual style of the 1982 original.

A new astronaut rescue mechanic gives players an additional objective layer. 

Zooming effects shift the view as players travel between planets. New voice overs and game sounds were recorded for the arcade edition.

Additional named galaxies were added, each with a displayed distance from Earth printed on screen, for example: BLACK EYE GALAXY, 17 million light-years.

A new game ending was built specifically for this version.

Five-Button Controls That Replicate the 1982 Original

Both player stations carry five backlit LED buttons in the exact layout of the original 1982 Gravitar arcade cabinet: ROTATE LEFT, ROTATE RIGHT, THRUST, FIRE, and a combined SHIELD and TRACTOR BEAM button. The Shield and Tractor Beam button does both jobs at once, blocking incoming fire while pulling in fuel canisters, power-ups, and other collectibles.

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet, close-up of the PILOT 02 station: backlit ROTATE, SHIELD and TRACTOR BEAM, THRUST and FIRE buttons.

Players who remember the original will find the control feel immediately familiar. Players new to the game will find five clearly labeled buttons easy to learn and rewarding to master. The LED backlighting keeps the panel readable under any bar or arcade lighting condition.

Wind Effects That React to the Game in Real Time

The Pro cabinet includes a wind effects system that activates while the player applies thrust. When you fire the engine, you feel it. The effect is tied directly to the control input, so it reinforces the moment-to-moment feedback loop of the game.

Physical effects on arcade cabinets are often an afterthought. On a game built around the sensation of piloting a starship through gravitational fields, the wind feedback while thrusting is genuinely relevant. It adds a sensory layer that a flat screen cannot provide, and it is a visible detail that draws attention on a busy arcade floor.

For operators considering the Pro+ as well: Alan-1 also offers the Gravitar Recharged Pro+ edition, which adds dual rumble motors, a cabinet knocker, and the enhanced lighting package for operators who want the fullest physical effects experience.

32-Inch 1080p Display and 2.1-Channel Audio

The cabinet runs a 32-inch, 1080p high-definition display in landscape orientation. The recharged vector aesthetic, with its restored outlines and new zooming effects, was designed for this resolution. Visuals are crisp and readable from across the room.

The 2.1-channel amplified stereo audio system delivers new voice overs, updated game sounds, and the full soundtrack across two channels plus a subwoofer. The audio fills the immediate area around the cabinet without requiring external speakers or amplification.

Coin, Card, and Free Play: Full Operator Flexibility

The Pro ships with one standard two-slot coin door, coin mechs preset to 25 cents with a default of four coins per credit. Both coin and card swipe payment are supported out of the box. Free play is selectable for home game room buyers or for operators running special events.

Cashless payment is supported through the UCL standard, with one 9-pin UCL connector per player station supplying power, ground, credit, and ticket signals. This makes the cabinet compatible with modern card systems without locking the operator into a specific brand. No subscription or additional fee is required to use any payment hardware on this machine.

Major League eSports: The Competitive Layer That Brings Players Back

Major League eSports (MLeS) integration is included at no additional charge on every Gravitar Recharged Pro cabinet. The moment the machine is connected to the internet, it links to global online leaderboards, daily competitive tournaments, player achievements, and rankings. Every game played feeds into a player's competitive progression.

MLES Shield RGB rev logo

Players create a free Alan-1 account and download the Major League eSports app to track high scores, accumulate league points, form teams, and enter tournaments. Alan-1 Championship Tournaments carry prizes for top performers.

Operators pay nothing for any of this. There is no online fee, no subscription, and no ongoing cost. Internet access is free via wired Ethernet or WiFi, both supported on the cabinet.

For a skill-based single-title machine, the MLeS layer solves the problem that ends most cabinet runs: players who exhaust the content and stop returning. Daily tournaments and a live global leaderboard mean there is always a competitive reason to put in another credit, whether the machine was installed last week or last year.

Commercial Build and Footprint Built for Real Locations

The cabinet is constructed on a heavy-gauge steel frame with tempered glass and commercial-grade materials throughout. Alan-1 builds every machine in the USA to hold up under continuous daily use without compromising presentation. The PRO Art Package, with hand-drawn original artwork by Alan-1 studio artist Alejandro Radio, gives the cabinet a bold, identifiable look on any floor.

 

Click the 'Add to cart' below to order yours today! Still have a question or concern? Give us a call at 855-924-4457 now!


Product Specifications

What's Included in the Package?

  • Atari Gravitar Recharged Pro 2 Player Arcade Cabinet by Alan-1, fully assembled

Technical Specifications

Game

  • Licence: Atari Gravitar
  • Manufacturer: Alan-1
  • Players: 1 or 2 simultaneous
  • Play Mode: Single player, or two players at the same time using a tethered-ship mechanic, not turn based
  • Online Leaderboards: Global, via MLeS, included at no charge
  • Tournaments: Daily competitive tournaments and annual MLeS World Championships via Major League eSports platform

Display

  • Monitor: 32 inch, 1080p high definition, landscape orientation

Controls

  • Player Stations: Two, each replicating the original five-button Gravitar layout, all backlit by LEDs
  • Button Layout (per station): Rotate Left, Rotate Right, Thrust, Fire, Shield and Tractor Beam (combined)

Audio

  • Audio System: 2.1 channel amplified stereo

Physical Effects

  • Physical Effects: Wind effects active while applying thrust

Electronics and Connectivity

  • Platform: Alan-1 Video Arcade System (VAS)
  • Connectivity: Wired Ethernet or WiFi, no online fees or subscription required

Coin, Payment and Redemption

  • Coin Door: One standard two-slot coin door; coin mechs preset to 25 cents; default four coins per credit; fully adjustable
  • Payment Options: Coin and card swipe compatible; free play selectable
  • Cashless: UCL standard compatible; one 9-pin UCL connector per player station supplying power, ground, credit, and ticket signals; compatible with modern card systems

Power and Environment

  • Power (USA and Canada): 120 VAC, 60 Hz, ETL listed; operating AC current 2 A continuous, 3 A peak
  • Power Draw: 230 W continuous, 350 W peak; leave at least ten percent headroom on the circuit
  • Power Cord: IEC type 13
  • International Voltage: The power distribution box at the base of the cabinet carries a red slider set to 115 V or 230 V, allowing operation on 110 to 120 VAC or 220 to 240 VAC. This slider must be checked and set to the correct voltage before first power-up. Setting it incorrectly can damage the machine.
  • Operating Temperature: 50 F to 104 F (10 C to 40 C)
  • Operating Humidity: Below 95 percent

Cabinet and Build

  • Construction: Heavy-gauge steel frame, tempered glass, commercial-grade materials throughout
  • Art Package: PRO Art Package, original hand-drawn cabinet artwork by Alejandro Radio
  • Country of Manufacture: USA
  • Shipping Method: Freight

Machine Dimensions (Installed)

Depth 29.25"
Width 31.125"
Height 77.75"

Machine Weight: 300 lbs

Shipping Dimensions

Depth 40"
Width 48"
Height 85"

Shipping Weight: 320 lbs

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet by Alan-1 Dimensions

Alan-1 Video Arcade System (VAS) Components

Every Alan-1 cabinet is driven by the same in-house Video Arcade System. These components are common to the whole range, so a part sourced for one Alan-1 machine fits another.

Component Description
VAS MCP (Motherboard) ASUS-brand motherboard that operates the game
CPU AMD Ryzen 5 5600X, 6-core, 12-thread, Wraith Stealth cooler
RAM G.SKILL Ripjaws V 16 GB (2 x 8 GB) DDR4-3200
Wi-Fi Card M.2 format WiFi board
PCB Standoffs Raise the motherboard off the cabinet base to prevent grounding issues
VAS Energy Distribution Unit Main power supply (PDB-JH-01)

Feel free to read through the following official documentation:

 

Assembly

Assembling the Atari Gravitar Recharged Pro 2 Player Arcade Cabinet is a straightforward process that typically takes around 30 minutes.

The cabinet ships fully assembled on a freight pallet in an upright position. Once it arrives, the main task is moving it into position and connecting it to power and, optionally, a wired Ethernet connection or your venue's WiFi network.

Before powering on for the first time, locate the red voltage slider on the power distribution box at the base of the cabinet and confirm it is set to the correct voltage for your country. In the USA and Canada that is 115 V. Setting the slider to the wrong voltage before first power-up can damage the machine, so this check should not be skipped.

Two people are recommended for moving the cabinet into its final position. The 29 1/4 inch depth means the machine passes through a standard double doorway without disassembly, which simplifies placement in most commercial and residential spaces.

Description

 

The Atari Gravitar Recharged Pro 2 Player Arcade Cabinet by Alan-1, where a 44-year-old cult classic meets a fully connected modern arcade platform.

This is not an emulator box or a multicade. It is a brand-new, genuinely licensed Atari arcade game, built in the USA to commercial grade, with the complete game, the complete Major League eSports tournament layer, and an authentic gravity-based experience that exists nowhere else on an arcade floor today.

Designed for arcade operators, bar arcades, family entertainment centers, and serious home game room buyers who demand the real thing, Gravitar Recharged Pro gives your location something no competitor can put next to it. Gravitar has not been in arcades since 1982. It is back now, and it brings players back too.

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet, promotional poster artwork with the game logo and a mechanical spider boss.

Pro vs Pro+: Which Gravitar Recharged Suits Your Floor

Gravitar Recharged comes in two configurations, and only four things separate them. All four are on the Pro+.

Feature Pro Pro+
Physical effects Wind while thrusting Wind, two rumble motors, cabinet knocker
RGB LED T-Molding No Yes
Cup Holders No Installed
Art Package PRO Art Package by Alejandro Radio PRO+ Art Package by Alejandro Radio

Any feature not listed above is identical on both models, including the game itself, the display, the controls, the cabinet and footprint, and the free MLeS connectivity.

 

About Alan-1

Alan-1 has been engineering licensed commercial arcade machines since 2017, operating out of Tooele, Utah. Every cabinet is designed and built in the USA to meet the daily demands of high-traffic commercial environments, using heavy-gauge steel frames, tempered glass, and precision-sourced components.

alan 1 logo

Alan-1 holds official licences from Atari to bring the Recharged series into arcades, and backs the entire range with its in-house Video Arcade System platform so every machine on a route shares compatible hardware. Owning an Alan-1 cabinet means owning the real arcade release, not a home adaptation.

Gravity Is the Enemy, and That Is the Point

Gravitar first appeared in arcades in 1982, built on Atari's vector hardware. It shared DNA with Asteroids but was widely considered harder, because players fought enemies and gravity simultaneously. It saw almost no console ports and no sequel for four decades.

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet, gameplay screen with starfighter, laser, reactor boss, leaderboard.

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet, starfighter explosion near planet turrets, beacon HUD, leaderboard.

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet, solar system map with sun, orbiting planets, and Black Eye Galaxy caption.

You pilot a starfighter through a named solar system, choose which orbiting planet to visit, and complete a unique objective on each one: destroy a set number of enemies, activate beacons, or collect enemy intelligence. 

Completing a full system means destroying the reactor planet. Fuel canisters must be collected throughout, because gravity pulls at the ship the whole time, and a ship that runs dry is a ship that falls.

Alan-1 rebalanced the difficulty so the game is a genuine challenge without the punishing wall that frustrated players on the original. Physics, shields, gravity, and shot mechanics were all adjusted. This is the version that keeps players in the seat and coming back for another credit.

 

Tethered Two-Player Co-op, a Mechanic Rare in Modern Arcades

Two players play simultaneously rather than taking turns, using a tethered-ship mechanic drawn from Atari's 1980 Space Duel. The two ships are physically linked on screen. If one player thrusts in one direction, the tether pulls on the other ship. Co-ordination is required. Going opposite directions works against both players.

This creates a social dynamic that most arcade games do not offer. Turn-based two-player means one person watches while the other plays. The tethered mechanic means both players are actively engaged, laughing, arguing, and figuring out a shared strategy every moment the game is running.

For operators, that engagement translates directly into time-on-machine and repeat plays. A cabinet that generates conversation on the floor generates revenue.

Arcade-Exclusive Enhancements Built for Commercial Play

Alan-1 added a set of features that do not exist in the console release. Restored vector outlines bring back the visual style of the 1982 original.

A new astronaut rescue mechanic gives players an additional objective layer. 

Zooming effects shift the view as players travel between planets. New voice overs and game sounds were recorded for the arcade edition.

Additional named galaxies were added, each with a displayed distance from Earth printed on screen, for example: BLACK EYE GALAXY, 17 million light-years.

A new game ending was built specifically for this version.

Five-Button Controls That Replicate the 1982 Original

Both player stations carry five backlit LED buttons in the exact layout of the original 1982 Gravitar arcade cabinet: ROTATE LEFT, ROTATE RIGHT, THRUST, FIRE, and a combined SHIELD and TRACTOR BEAM button. The Shield and Tractor Beam button does both jobs at once, blocking incoming fire while pulling in fuel canisters, power-ups, and other collectibles.

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet, close-up of the PILOT 02 station: backlit ROTATE, SHIELD and TRACTOR BEAM, THRUST and FIRE buttons.

Players who remember the original will find the control feel immediately familiar. Players new to the game will find five clearly labeled buttons easy to learn and rewarding to master. The LED backlighting keeps the panel readable under any bar or arcade lighting condition.

Wind Effects That React to the Game in Real Time

The Pro cabinet includes a wind effects system that activates while the player applies thrust. When you fire the engine, you feel it. The effect is tied directly to the control input, so it reinforces the moment-to-moment feedback loop of the game.

 

Physical effects on arcade cabinets are often an afterthought. On a game built around the sensation of piloting a starship through gravitational fields, the wind feedback while thrusting is genuinely relevant. It adds a sensory layer that a flat screen cannot provide, and it is a visible detail that draws attention on a busy arcade floor.

For operators considering the Pro+ as well: Alan-1 also offers the Gravitar Recharged Pro+ edition, which adds dual rumble motors, a cabinet knocker, and the enhanced lighting package for operators who want the fullest physical effects experience.

32-Inch 1080p Display and 2.1-Channel Audio

The cabinet runs a 32-inch, 1080p high-definition display in landscape orientation. The recharged vector aesthetic, with its restored outlines and new zooming effects, was designed for this resolution. Visuals are crisp and readable from across the room.

The 2.1-channel amplified stereo audio system delivers new voice overs, updated game sounds, and the full soundtrack across two channels plus a subwoofer. The audio fills the immediate area around the cabinet without requiring external speakers or amplification.

Coin, Card, and Free Play: Full Operator Flexibility

The Pro ships with one standard two-slot coin door, coin mechs preset to 25 cents with a default of four coins per credit. Both coin and card swipe payment are supported out of the box. Free play is selectable for home game room buyers or for operators running special events.

Cashless payment is supported through the UCL standard, with one 9-pin UCL connector per player station supplying power, ground, credit, and ticket signals. This makes the cabinet compatible with modern card systems without locking the operator into a specific brand. No subscription or additional fee is required to use any payment hardware on this machine.

Major League eSports: The Competitive Layer That Brings Players Back

Major League eSports (MLeS) integration is included at no additional charge on every Gravitar Recharged Pro cabinet. The moment the machine is connected to the internet, it links to global online leaderboards, daily competitive tournaments, player achievements, and rankings. Every game played feeds into a player's competitive progression.

MLES Shield RGB rev logo

 

Players create a free Alan-1 account and download the Major League eSports app to track high scores, accumulate league points, form teams, and enter tournaments. Alan-1 Championship Tournaments carry prizes for top performers.

Operators pay nothing for any of this. There is no online fee, no subscription, and no ongoing cost. Internet access is free via wired Ethernet or WiFi, both supported on the cabinet.

For a skill-based single-title machine, the MLeS layer solves the problem that ends most cabinet runs: players who exhaust the content and stop returning. Daily tournaments and a live global leaderboard mean there is always a competitive reason to put in another credit, whether the machine was installed last week or last year.

Commercial Build and Footprint Built for Real Locations

The cabinet is constructed on a heavy-gauge steel frame with tempered glass and commercial-grade materials throughout. Alan-1 builds every machine in the USA to hold up under continuous daily use without compromising presentation. The PRO Art Package, with hand-drawn original artwork by Alan-1 studio artist Alejandro Radio, gives the cabinet a bold, identifiable look on any floor.

 

Click the 'Add to cart' below to order yours today! Still have a question or concern? Give us a call at 855-924-4457 now!


Product Specifications

What's Included in the Package?

  • Atari Gravitar Recharged Pro 2 Player Arcade Cabinet by Alan-1, fully assembled

Technical Specifications

Game

  • Licence: Atari Gravitar
  • Manufacturer: Alan-1
  • Players: 1 or 2 simultaneous
  • Play Mode: Single player, or two players at the same time using a tethered-ship mechanic, not turn based
  • Online Leaderboards: Global, via MLeS, included at no charge
  • Tournaments: Daily competitive tournaments and annual MLeS World Championships via Major League eSports platform

Display

  • Monitor: 32 inch, 1080p high definition, landscape orientation

Controls

  • Player Stations: Two, each replicating the original five-button Gravitar layout, all backlit by LEDs
  • Button Layout (per station): Rotate Left, Rotate Right, Thrust, Fire, Shield and Tractor Beam (combined)

Audio

  • Audio System: 2.1 channel amplified stereo

Physical Effects

  • Physical Effects: Wind effects active while applying thrust

Electronics and Connectivity

  • Platform: Alan-1 Video Arcade System (VAS)
  • Connectivity: Wired Ethernet or WiFi, no online fees or subscription required

Coin, Payment and Redemption

  • Coin Door: One standard two-slot coin door; coin mechs preset to 25 cents; default four coins per credit; fully adjustable
  • Payment Options: Coin and card swipe compatible; free play selectable
  • Cashless: UCL standard compatible; one 9-pin UCL connector per player station supplying power, ground, credit, and ticket signals; compatible with modern card systems

Power and Environment

  • Power (USA and Canada): 120 VAC, 60 Hz, ETL listed; operating AC current 2 A continuous, 3 A peak
  • Power Draw: 230 W continuous, 350 W peak; leave at least ten percent headroom on the circuit
  • Power Cord: IEC type 13
  • International Voltage: The power distribution box at the base of the cabinet carries a red slider set to 115 V or 230 V, allowing operation on 110 to 120 VAC or 220 to 240 VAC. This slider must be checked and set to the correct voltage before first power-up. Setting it incorrectly can damage the machine.
  • Operating Temperature: 50 F to 104 F (10 C to 40 C)
  • Operating Humidity: Below 95 percent

Cabinet and Build

  • Construction: Heavy-gauge steel frame, tempered glass, commercial-grade materials throughout
  • Art Package: PRO Art Package, original hand-drawn cabinet artwork by Alejandro Radio
  • Country of Manufacture: USA
  • Shipping Method: Freight

Machine Dimensions (Installed)

Depth 29.25"
Width 31.125"
Height 77.75"

Machine Weight: 300 lbs

Shipping Dimensions

Depth 40"
Width 48"
Height 85"

Shipping Weight: 320 lbs

Atari Gravitar Recharged Pro 2 Player Arcade Cabinet by Alan-1 Dimensions

Alan-1 Video Arcade System (VAS) Components

Every Alan-1 cabinet is driven by the same in-house Video Arcade System. These components are common to the whole range, so a part sourced for one Alan-1 machine fits another.

Component Description
VAS MCP (Motherboard) ASUS-brand motherboard that operates the game
CPU AMD Ryzen 5 5600X, 6-core, 12-thread, Wraith Stealth cooler
RAM G.SKILL Ripjaws V 16 GB (2 x 8 GB) DDR4-3200
Wi-Fi Card M.2 format WiFi board
PCB Standoffs Raise the motherboard off the cabinet base to prevent grounding issues
VAS Energy Distribution Unit Main power supply (PDB-JH-01)

Feel free to read through the following official documentation:

 

Assembly

Assembling the Atari Gravitar Recharged Pro 2 Player Arcade Cabinet is a straightforward process that typically takes around 30 minutes.

The cabinet ships fully assembled on a freight pallet in an upright position. Once it arrives, the main task is moving it into position and connecting it to power and, optionally, a wired Ethernet connection or your venue's WiFi network.

Before powering on for the first time, locate the red voltage slider on the power distribution box at the base of the cabinet and confirm it is set to the correct voltage for your country. In the USA and Canada that is 115 V. Setting the slider to the wrong voltage before first power-up can damage the machine, so this check should not be skipped.

Two people are recommended for moving the cabinet into its final position. The 29 1/4 inch depth means the machine passes through a standard double doorway without disassembly, which simplifies placement in most commercial and residential spaces.

Free Shipping

Your Alan-1 arcade machine ships with free curbside freight delivery to the 48 contiguous United States, with no hidden charges added at checkout.

Machines travel as LTL (Less Than Truckload) freight, crated on a pallet, with lift-gate service included. The carrier calls ahead to schedule a delivery appointment, so you will not be caught out. Delivery is to the curb, and you take it from there.

Plan Your Access Before You Order

Alan-1 cabinets are large commercial machines, and the bigger models will not fit through a standard single doorway. Measure your delivery route before ordering, including door widths, corridor turns and ceiling height. Some cabinets stand over eight feet tall once assembled.

We recommend at least two people, and sometimes 4 people to uncrate and position a standard upright, and four people for the larger redemption cabinets. Several models also arrive with the header and marquee detached, which are fitted on site.

White Glove Delivery

White Glove Delivery is available as a paid upgrade at checkout. A professional team brings the machine into your room of choice, assembles it and leaves it ready to play. On the larger cabinets this is worth serious consideration.

Why Buy From Us

Here's why buying your Alan-1 arcade machine from us is the right move:

  • Free Shipping: Free curbside freight delivery with lift-gate service to the 48 contiguous states, with no hidden charges.
  • No Sales Tax: We do not charge sales tax in most states, which is a genuine saving on a machine at this price point.
  • Manufacturer-Backed Warranty: Every new Alan-1 machine carries the Alan-1 Limited Warranty covering defects in materials and workmanship, and we guide you through any claim.
  • Warranty and Parts Assistance: We coordinate directly with Alan-1 on your behalf for warranty service and replacement parts, so you are not left chasing a manufacturer alone.
  • Price Match Guarantee: Find the same machine for less and we will match it, one hundred percent.
  • Expert Guidance: These are commercial machines with real installation requirements. We help you choose the right configuration for your space before you commit.
Warranty

All new Alan-1 arcade machines purchased through our store are covered by the Alan-1 Limited Warranty, which runs for 90 days from the date of delivery.

Warranty Coverage

Alan-1 warrants the machine free from defects in materials and workmanship under normal, intended use. Coverage includes the cabinet body, control deck, wiring harnesses, power supply, Alan-1 supplied PCB and logic boards, Alan-1 installed buttons and joysticks, and the internal speakers.

Alan-1 will repair the unit, replace it with new or refurbished parts, or refund the purchase price less shipping, at their option. Warranty service is parts and bench only. On-site service, technician travel, and removal or reinstallation of the machine are not covered.

Register Your Machine Within 15 Days

This one matters. Alan-1 requires the cabinet to be registered through the free Alan-1 Operators app within 15 days of receipt to receive full warranty coverage. Registration is free, takes a few minutes, and also connects the machine to the internet for software updates. Do this as soon as your machine arrives.

Dead on Arrival

If a machine fails to power on or arrives non-functional, it must be reported within 15 calendar days of delivery with photographs and a description of the fault. On a confirmed DOA, Alan-1 covers two-way shipping within the continental United States.

What's Not Covered

  • Wear and consumable items, including bulbs, LEDs, fuses, T-molding scuffs and artwork scratches
  • Labour for installation or on-site service, and technician travel
  • Improper installation or setup, including incorrect wiring, over-voltage, ungrounded outlets or non-approved power strips
  • Modifications, third-party firmware, or non-Alan-1 parts. Modifying the i/oT board or any Video Arcade System component voids the warranty
  • Misuse, abuse and neglect, including liquid ingress, impacts, outdoor exposure and extreme temperatures
  • Shipping damage after delivery, and transit damage not noted at the point of delivery
  • Network or connectivity issues, and any claim for lost operator revenue

Inspect Before You Sign

Alan-1 is emphatic on this point: if the cabinet arrives damaged, do not sign for it. Signing transfers responsibility for the repair costs to you. Note any damage on the driver's paperwork, photograph it, and contact us immediately. Concealed damage must be reported within 48 hours with photographs, and the original packaging kept.

How to Request Warranty Service

Contact our Customer Service Team first. We help troubleshoot the fault and open a claim with Alan-1 on your behalf. Claims require the order number, product name, serial number and delivery date, along with photographs or video of the defect. Alan-1 may provide remote troubleshooting, and where service is approved they issue an RMA with packing instructions.

Our Commitment

We act as your connection with Alan-1. If something goes wrong, you deal with us and we handle the manufacturer, so the problem gets resolved as quickly as possible.

Returns

Alan-1 machines may be returned within 30 calendar days of delivery, subject to the conditions below. Because these are large freight items, please read this carefully before ordering.

Before You Return Anything

An RMA must be obtained before shipping anything back. Contact our Customer Service Team and we will arrange it. Returns must be shipped within 15 days of the RMA being issued, and the machine must be in new or like-new condition with all accessories, cables, manuals and the original packaging.

Restocking Fees Apply

A restocking fee of 15 percent of the item price typically applies, rising to 25 percent for opened electronics that remain sellable after inspection. Missing or damaged accessories are deducted at replacement cost, and original shipping charges are non-refundable.

Items That Cannot Be Returned

  • Custom or made-to-order cabinets, special finishes, personalised graphics and vinyls
  • Opened electronic boards or items with broken seals, except a verified DOA within 15 days
  • Software and digital licences
  • Clearance and "as-is" final sale items
  • Anything damaged by improper installation, misuse or modification

Freight Returns

For a cabinet return you are responsible for proper palletising and packaging to prevent transit damage, and the freight must be insured for the full value. Risk of loss stays with you until the machine is received and inspected. Mark the RMA number clearly on the outside of the pallet and use a trackable, insured carrier.

If We Got It Wrong

If a machine arrives dead on arrival or we shipped the wrong item, contact us within 15 days. In those cases return shipping and reshipment are covered within the continental United States, with no restocking fee.

Refunds

Approved refunds are issued to the original payment method within 7 to 10 business days of inspection. Your bank or card processor may take additional time to post the credit.

Our Commitment

Your satisfaction is our priority. If something is not right, talk to us before starting a return. In most cases a replacement part or a warranty claim solves the problem faster and at no cost to you.